Refund policy

Giraffe Print personalise unique garments to your specification, and are therefore unable to offer refunds once production begins. Production begins once you have approved your final proof email, and paid for your order.
Refunds will only be given on faulty items, or those which do not match your final proof email. Refunds or exchanges on faulty items will only be accepted if they are returned to us within 21 days of delivery.
We do not accept responsibility if you order a particular size, colour or design by mistake. It is the responsibility of the customer to check their order in the final proof email before paying.